As you can imagine, this is the number one question our customers ask. This is why we created our online quote tool, to help give our customers a fixed price quote via an online heating engineer. There’s no need for a home survey either. 😀

If your boiler is broken and you’re without hot water and heating, we will aim to get your new boiler installed in as little as 48 hours from accepting our fixed-price quote. If your boiler is still in good working order but getting old and needs replacing, we will aim to have your new boiler installed within a week or sooner if required.

You can pay in almost any way you like from cash and BACS to a range of finance plans which include Buy Now Pay Later  0% APR options and 9.9% low interest options.

Gas Safe Accreditation is the hallmark for gas safety in the UK. An installer must be on the Gas Safe Register to be legally allowed to work on your boiler or any other gas appliances in your home. All Boiler Genie installers are Gas Safe registered and our Gas Safe Registration Number is 301690.

A combination or ‘combi’ boiler is both a high efficiency water heater and a central heating boiler in a single compact unit. Combi boilers heat water directly from the mains when you turn on a tap, so you won’t need a hot water storage cylinder or a cold water storage tank in the roof space.

They are also very cost-effective and energy-efficient as water is heated instantly rather than being heated and then stored in a cylinder. An added benefit is that hot water is delivered at mains pressure, which means that you could get a powerful shower without the need for a separate pump.

• Compact sizes make combi boilers perfect for smaller properties
• Ideal where there is little or no loft space
• No need for a hot water cylinder allows increased living space
• No cold water storage tank frees up a loft for conversion
• No risk of loft pipework freezing
• Less pipework in the home makes installation typically cheaper

Regular boilers (sometimes known as traditional, conventional or heat only boilers) are ideally suited to homes that already have a traditional heating and hot water system which is linked to a separate hot water cylinder. These boilers also need a cold water storage tank in the loft to feed the hot water cylinder as well as a tank that maintains the water level of the central heating system.

A regular boiler may be the best option for replacing an existing boiler if the property has an older radiator system, as it might not be able to cope with the higher water pressure that is delivered by system or combi boilers.

• Perfect for homes where a lot of hot water is used at the same time
• Ideal where there are two or more bathrooms
• A good option in areas where water pressure is low
• Compatible with solar water heating systems for a lower carbon footprint and lower energy costs

  

System boilers require a cylinder for storing hot water, however the major heating and hot water system components are built into the boiler itself, making it quicker and easier to install. In addition, there is no need for a tank in the loft, so it can be an option in a home with little or no loft space or where the space is earmarked for a conversion.

These boilers are also compatible with solar water heating systems, which deliver environmental benefits as well as lower energy bills.

• Ideal for homes with more than one bathroom
• Constant supply of hot water to any number of taps at the same time
• No need for a loft tank, freeing up space and eliminating worries about leaks or frost damage
• Economical to run
• Built-in components makes installation quicker and neater

  

Changes to government legislation and technology advances in boiler design has driven boiler designs to condense to ensure as much heat as possible is converted into useful heat for your home. By condensing, your boiler will ensure at least 90p in every £1 you spend on gas or oil will be converted into heat for your home comfort.

Over time oxygen in the heating system can react with the metals and components of a heating system such as radiators to produce magnetite (rust) particles, which becomes suspended in your system water. This process and the build-up of other chemicals (such as lime scale) can quickly cause blockages and damage key components within the boiler and system. To prevent this a process of thorough system flushing should take place when fitting a new boiler onto an old heating system. This process involves forcing old system water out of the heating system, whilst simultaneously filtering the system until all of the old water and contaminants are removed. Finally inhibitor and a system filter is added to prevent any future sludge and contaminants from building up.

We always run a system flush prior to installing your new boiler and this is included on the price you are given.